Make an abnormal reading from a smartband lead somewhere, even when the person wearing it cannot answer.
Kshemam reads an elderly person's health through what they wear and what they stand on: a smartband and a smart scale. It serves two people at once, the person being watched and the people who look after them. The idea of putting connected devices to work for eldercare was there before me. The screens in this chapter are my design, and the app on Google Play today runs on them.
Decision
The app declares the emergency itself
The brief asked for an alert when a reading is abnormal. I proposed something else, that the app declare the emergency itself, and I designed it. An abnormal reading from the device opens one question, “Do you feel okay?”, and names the readings behind it, a heart rate that is high or oxygen that is low. A countdown runs from sixty seconds, and the screen says why: “We will automatically declare a state of emergency if there is no action taken.” There are two answers. “I am okay” steps back from it. “I do not feel well” opens a screen to say what is wrong, in free text or with one tap on chest pain, fainting, lightheadedness, shortness of breath or a rapid pulse rate. This one did not stay in the file. It shipped, and it works in the app on Google Play today.
Decision
The circle hears at once
When the emergency is declared, because nobody answered or because the answer was “I do not feel well”, the user's circle is notified at once. The symptoms reach them in that same moment, and they are kept in the user's Health History as well. The app tells the circle; it does not call emergency services. That decision stays with the user, and “I am okay” lets them step back. A member of the circle sees the person's name followed by “in risk”, with the readings that caused it flagged. A call button sits at the top of the screen.
Decision
The home names the cause
At rest, the home carries one calm green card: “You are doing well today.” In risk, the same card turns red and says “You are in risk”. It does not stop at the warning. It lists the readings behind it, “High heart rate” and “Low blood oxygen”, and those reading cards on the home are outlined in red.
Decision
No device needed
The user-type screen offers two ways in: “Connect devices” or “Track my circle health”. It adds one line: “You still can use Kshemam App to track your circle health.” The app does not split patients from carers. The home has two tabs, Health and Circle, and the same person can be both. Someone without a smartband comes in as a follower.
Result · The app is on Google Play and runs on this design in full; what changed after me was minor, and graphic only. The emergency it declares for itself, the decision that went past the brief, shipped with it and works.
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